Terms of service

Terms of Service – Dhaara Wellness

Last Updated: June 2026

Welcome to Dhaara Wellness. These Terms of Service govern your use of our website and the purchase of products offered by Dhaara Wellness. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

By using our website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products and Services

Dhaara Wellness offers wellness and personal care products including, but not limited to, hair oils, shampoos, face washes, and related products.

We reserve the right to modify, discontinue, or update products, pricing, packaging, descriptions, or availability at any time without prior notice.

4. Product Information

We strive to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate. However, we do not guarantee that all information is complete, current, or error-free.

Product images are for illustrative purposes only. Actual product packaging and appearance may vary slightly.

5. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

We accept payments through approved payment gateways and may also offer Cash on Delivery (COD) for eligible locations.

Dhaara Wellness reserves the right to refuse or cancel any order if pricing errors, payment issues, or suspected fraudulent activities are detected.

6. Shipping and Delivery

Orders are shipped across India through third-party courier partners.

Estimated delivery timelines are provided for convenience only and are not guaranteed. Dhaara Wellness shall not be liable for delays caused by courier services, natural disasters, government actions, or other circumstances beyond our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Returns or refunds are only available for products received in a damaged, defective, leaked, or physically compromised condition, subject to verification.

8. User Responsibilities

You agree:

  • To provide accurate and complete information while placing orders.

  • Not to use the website for unlawful or fraudulent activities.

  • Not to interfere with the security, operation, or functionality of the website.

  • Not to attempt unauthorized access to any part of the website or its systems.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, product names, designs, branding elements, and other materials, is the property of Dhaara Wellness and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from Dhaara Wellness.

10. Disclaimer

Our products are intended for general wellness and personal care purposes only.

Individual results may vary based on factors such as skin type, hair type, lifestyle, and usage patterns.

The information provided on this website is for informational purposes only and should not be considered medical advice, diagnosis, or treatment.

Customers are advised to consult a qualified healthcare professional regarding any medical concerns.

11. Limitation of Liability

To the maximum extent permitted by law, Dhaara Wellness shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability in relation to any order shall not exceed the amount paid by the customer for the relevant product(s).

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Changes to Terms

Dhaara Wellness reserves the right to modify these Terms of Service at any time without prior notice. Updated versions will be posted on this page and will become effective immediately upon publication.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts of Kerala, India.

15. Contact Us

Dhaara Wellness
Email: dhaarawellness@gmail.com
Phone: +91 79074 06933

By accessing our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.